FutureFit Collab
Privacy Policy
Last updated: April 2025
1. Who We Are
FutureFit Collab, trading as Nature’s Leap, is a Sustainability Culture and Leadership Studio operating across the Netherlands and the Philippines.
Registered address: Hefveld 46, 5642DC, Eindhoven, The Netherlands
For privacy-related inquiries, contact: info@futurefitcollab.com
2. What Personal Data We Collect and Why
We collect personal data to deliver our services, manage your account, process payments, and improve your experience. Your data is collected through direct interactions with us and through automated technical processes.
2.1 Data You Provide
You directly provide the following personal data:
- Name and email address: collected through contact forms, account registration, and workshop sign-ups.
- Payment information: processed through Stripe. FutureFit Collab does not store your full credit card details; Stripe handles all payment data securely.
- Course enrolment data: including workshop attendance records, quiz scores, assignment submissions, learning progress, and certificates issued.
- Communication preferences: collected through email subscription forms and account settings.
2.2 Automatically Collected Data
We automatically collect the following through technical processes:
- Analytics data: collected via Google Analytics using only standard page tracking (no advanced features such as user ID tracking or remarketing audiences).
- Cookie data: technical cookies to remember your preferences and maintain session security.
2.3 Lawful Basis for Processing
We process your personal data on the following legal grounds:
- Consent: for email marketing, newsletter subscriptions, and analytics tracking.
- Contract: to provide courses, workshops, and services you request.
- Legitimate interest: to improve our services, analyse usage patterns, and prevent fraud.
3. How We Use Your Data
We use your data to:
- Deliver workshops, online courses, and training programmes.
- Process payments and issue invoices.
- Send you course materials, updates, and learning communications.
- Manage your enrolment and track your learning progress.
- Send marketing emails and newsletter content (with your consent).
- Analyse usage patterns to improve our services.
- Comply with legal obligations and respond to legal requests.
- Prevent fraud and protect the security of our platforms.
- Maintain automated workflows and participant engagement in our learning communities.
4. Where Your Data Is Stored
Our primary hosting infrastructure is located in the Netherlands. However, some of our service providers (listed in Section 5) may store or process your data in other jurisdictions. Where data is transferred outside the European Union, we ensure it is safeguarded to the same standards as if it were in Europe through Data Processing Agreements (DPAs) with all vendors.
5. Who We Share Your Data With
We share your data with the following third parties to deliver our services:
| Service Provider | What Data Is Shared | Purpose |
| Stripe | Payment information | Payment processing |
| MailerLite | Name, email address | Email marketing and newsletters |
| Mighty Networks | Name, email, profile data, participation | Community management and automated workflows |
| Learndash | Name, email, educational records | Online course delivery and learning management |
| Google Analytics | Usage data, page views | Website analytics |
5.1 Data Processing Agreements
We have executed Data Processing Agreements (DPAs) with all third party service providers listed above. These agreements ensure compliance with GDPR and data protection standards. FutureFit Collab excludes liability for the independent data protection practices of third party providers; however, we conduct due diligence to ensure all vendors meet appropriate security and compliance standards.
For details about specific vendors’ data handling practices, please refer to their privacy policies:
- Stripe Privacy Policy: https://stripe.com/privacy
- MailerLite Privacy Policy: https://www.mailerlite.com/privacy
- Mighty Networks Privacy Policy: https://www.mightynetworks.com/privacy
- Learndash Privacy Policy: https://www.learndash.com/privacy
- Google Analytics Privacy Policy: https://policies.google.com/privacy
6. How Long We Retain Your Data
We retain personal data for as long as necessary to provide our services and comply with legal obligations. Retention periods vary by data type:
| Data Type | Retention Period |
| Email list subscribers | For as long as you remain subscribed. Upon unsubscribe, retained until legal hold expires. |
| Course enrolment and learning data | 1 year from course completion date |
| Certificates | 3 years from issue date |
| Payment records and invoices | 7 years for legal and tax compliance |
| Google Analytics data | Automatically deleted after 26 months of inactivity |
If you request deletion of your personal data, we will comply unless legal obligations require us to retain it. Contact us at info@futurefitcollab.com to make a deletion request.
7. Your Rights Over Your Data
Under GDPR and applicable data protection laws, you have the following rights:
- Right of access: You may request a copy of all personal data we hold about you.
- Right of rectification: You may correct any inaccurate data.
- Right to erasure: You may request deletion of your data, subject to legal retention obligations.
- Right to restrict processing: You may ask us to limit how we use your data.
- Right to data portability: You may request your data in a portable format.
- Right to object: You may object to marketing communications and automated processing.
- Right to lodge a complaint: You may file a complaint with your local data protection authority.
7.1 How to Exercise Your Rights
To exercise any of these rights, please contact FutureFit Collab management at info@futurefitcollab.com. We will verify your identity by telephone before processing your request. All data subject requests will be handled within 30 days of receipt in accordance with GDPR requirements.
8. Automated Decision Making
FutureFit Collab uses automated workflows and decision-making systems in the following contexts:
- Mighty Networks automates participant group assignments and engagement tracking based on profile data and behaviour.
- Learndash automates quiz grading, course progress tracking, and conditional access restrictions based on learning milestones.
- MailerLite automates email workflows and segmentation based on subscriber behaviour and preferences.
These automated systems are used to personalise your learning experience. If you have concerns about automated decisions, you have the right to human review. Please contact us at info@futurefitcollab.com.
9. Data Security Measures
FutureFit Collab implements the following technical and organisational measures to protect your personal data:
- Encrypted data transmission: All data transferred between your device and our servers uses SSL/TLS encryption.
- Secure payment processing: Payment data is processed by Stripe, a PCI DSS Level 1 compliant provider. We do not store full card details.
- Access controls: Access to personal data is restricted to authorised FutureFit Collab personnel only.
- Staff training: All staff members handling personal data receive data protection and privacy training.
- Regular vendor audits: We conduct due diligence on all service providers to ensure they maintain adequate security standards.
10. Data Breach Notification
In the event of a confirmed or suspected data breach, FutureFit Collab management will assess whether the breach meets the threshold for mandatory reporting under GDPR and Dutch data protection laws, in consultation with the Autoriteit Bescherming Persoonsgegevens (ABP).
If a reportable breach is confirmed:
- We will notify you and the relevant authorities within 48 hours of discovery.
- We will provide details of the breach, affected data, and recommended protective actions.
- FutureFit Collab management is responsible for coordinating the breach response.
11. Cookies
FutureFit Collab uses cookies to enhance your experience on our platforms. Cookies are small text files stored on your device.
11.1 Types of Cookies
Essential cookies: Required for basic functionality such as login sessions and security. These cannot be disabled.
Analytics cookies: Used by Google Analytics to track page views and user behaviour. You may opt out of analytics tracking via Google’s opt-out browser extension.
11.2 Managing Cookies
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our platforms. For Google Analytics opt-out, visit: https://tools.google.com/dlpage/gaoptout
12. Google Analytics
We use Google Analytics to understand how visitors use our website and to measure the effectiveness of our content. We collect only standard analytics data: page views, session duration, and user flow.
To opt out of Google Analytics tracking, you can:
- Install the Google Analytics opt-out browser extension: https://tools.google.com/dlpage/gaoptout
- Disable third-party cookies in your browser settings.
13. Contact Forms
When you submit a contact form, we collect your name, email address, and any additional information you provide. This data is used to respond to your inquiry and may be retained for customer service purposes. We do not use contact form submissions for marketing purposes without your explicit consent.
14. Children’s Privacy
FutureFit Collab’s courses and workshops are designed for adults and professionals. We do not knowingly collect personal data from individuals under 16 years of age. If we become aware that we have collected data from a minor, we will delete it immediately and notify the parent or guardian.
15. International Data Transfers
FutureFit Collab may transfer personal data outside the European Union in connection with course delivery, payment processing, and service provision. Where data is transferred outside the EU, we ensure it is safeguarded to equivalent standards through:
- Data Processing Agreements with all vendors
- Standard contractual clauses approved by the European Commission
- Commitments by service providers to comply with GDPR and Dutch data protection laws
16. Changes to This Privacy Policy
FutureFit Collab may update this privacy policy to reflect changes in our services, technology, or legal requirements. We will notify you of significant changes by email or by posting the updated policy on our website. Your continued use of our services constitutes acceptance of the updated policy.
17. How to Contact Us
For privacy-related questions, complaints, or to exercise your data rights, please contact:
FutureFit Collab
Email: info@futurefitcollab.com
Location: The Netherlands
If you are not satisfied with our response to a privacy complaint, you have the right to lodge a complaint with your local data protection authority: Netherlands: Autoriteit Bescherming Persoonsgegevens (ABP) Website: https://www.autoriteit.nl